Payment and cancellations policy

Day trips:

  1. 35% of the payment will be transferred at the time of booking
  2. The balance will payable up to 7 days before the trip, Unless. A different payment method was agreed upon
  3. In case of cancellation, you will be charged 15 € cancellations and handling fee per participant
  4. Cancellation fees up to 14 days will be given full refund except for the handling fees
  5. Cancellation fees less than 14 days 35%
  6. Cancellation fee of 7 days before the trip 50%
  7. Cancellation fee 3 days before the trip 100%

 

Excursions of more than one day, Tour planning, and services:

  1. A 35% advance will be paid at the time of booking
  2. 50% of the balance will be paid up to 45 days before the trip
  3. The balance will be paid up to 14 days before the trip Unless. A different payment method was agreed upon
  4. In any case, of cancellation, we will be charged 105€ per participant as a handling fee
  5. Up to 45 days prior to the date of the trip Full refund, excluding the handling fees
  6. Cancellation fees less than 45 days before the trip 35%
  7. Cancellation fees less than 14 days before the trip 50%
  8. Cancellation fees less than 7 days before the trip 75%
  9. Cancellation fee of less than 7 days before the trip 100%
  10. In case the price of the trip includes airfare or services from a third party, the cost of the cancellation will apply according to the supplier’s policy

 

General:

  • All payments are in euros
  • By paying a down payment, the customer agrees to the terms of payment and cancellation
  • There may be changes in timetables that will not affect the trip but may change the order of activities.
  • The route may vary due to weather conditions, local authorities’ instructions, technical malfunctions or the guide’s decision
  • Important Note – On a trip where the price depends on the size of the group, cancellation of one or more participants may affect the price per person of the rest of the group